Shipping Policy

• Free Shipping with in all States in USA exept Alaska and Hawaii

• Orders cannot be shipped to P.O Boxes

• Shipping shall be USPS Ground

• www.silicone4countertops is not liable for lost or damaged products after the ordered package has beed placed in the hands of the shipping carrier. If the product has arrived damaged, reach out to us so that we may assist you in filing a claim with shipping provider/carrier.

• Orders are processed with in 1 to 3 business days excluding weekends and public holidays. Once the ordered items has been handed to the shipping carrier, a tracking number may be sent to the customer .

• After Order is submitted, processing begins and the order cannot be cancelled.

• Incase of delayed processing customer will have the option to cancel their order for a full refund. shipping provider delays do not fall under sellers liability, For delayed orders, please contact the shipping carrier for the item's status

• An order is considerd delayed after 5 working days from the day of order.

 

Refund and Return Policy Thank you for shopping on our ecommerce platform www.silicone4countertops.com operated by Sinks Wholesale Inc. Please be advised that we maintain a strict No Returns policy to ensure the quality and integrity of our products.

• Final Sale: All items purchased through our Site are considered final sale.

• No Exceptions: We do not offer refunds, returns, or exchanges for "change of mind" or accidental purchases.

• Pre-Purchase Inquiry: If you have questions about a product’s specifications , please Contact Us before completing your purchase. We will provide you with manufacurer provided information and it is customer's responsibility to determine if it fits customer's needs and requiremnents.

• Defective product: XtraBond®150 – RTV Silicone Sealant,XtraBond®250 – 100% RTV Silicone Sealant, XtraBond®50 – Siliconized Acrylic Sealant are products manufactured by Premier building Solutions Head quartered @ 480 Nova Drive Massillon, OH 44646. we will raise the issue promptly with the manufacturer and will notify the manufacturers decision . it is Customers responsibility to provide detailes of the issue and any evidence to support the defectiveness of the product.

• Damage During Shipping: We ship product through USPS. Though one order with multiple products in the order, www.silicone4countertops.com ships the product as single package or multiple packages at www.silicone4countertops.com own discretion, Each package with its own shipping label. Each Package shall be insured ,All our our products are insured through the carrier. And the Max Claim amount shall not be more than the Amount paid for the part of the damaged goods and shall not exceed the More than $ 150.0. Its is customers responsibility to make sure the package and its contents are checked for damage during receiving process from the carrier, Take Photos and gather evidence ready for a claim to be filed. www.silicone4countertops.com can only compensate for damaged goods to the amount approved and accepted by the carrier insurance.